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Cookie policy

This cookie policy (“Policy”) describes what cookies are and how and they're being used by the commercialdehydrators.com.au website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and MCLELLAN HILL Pty Ltd (“MCLELLAN HILL Pty Ltd”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our privacy policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. Click here to learn more about cookies and how they work.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Advertising cookies

Advertising cookies allow us and third parties serve relevant ads to you more effectively and help us collect aggregated audit data, research, and performance reporting for advertisers. They also enable us to understand and improve the delivery of ads to you and know when certain ads have been shown to you.Your web browser may request advertisements directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their website.

Although we do not use cookies to create a profile of your browsing behavior on third party websites, we do use aggregate data from third parties to show you relevant, interest-based advertising. We do not provide any personal information that we collect to advertisers.

Social media cookies

Third party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit or use the Website and Services, or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks’ privacy policies. We will not collect or share any personally identifiable information from the user.

Do we use web beacons or tracking pixels?

Our emails may contain a "web beacon" (or "tracking pixel") to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email.

We may use this information for purposes including determining which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them.

The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should read the email in plain text view or with images disabled.

What are your cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit internetcookies.com

Changes and amendments

We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you have any questions, please visit our contact us page.

Reviews on our service

We have hundreds of stories and testimonials from around the world here a just a handful.
5 stars review
Excellent product!
Very fast delivery, Excellent product! Great customer service and communication with customers! I couldn’t be happier with my product!
Eugene
G&G Beef Jerky
5 stars review
Fantastic product, very easy to use, clean etc
This is the second unit we have purchased within a year. The delivery process is great, you are kept informed every step of the way. Fantastic product, very easy to use, clean etc. The finished product is excellent too. The new one we have just purchased has some really good useful upgrades. Highly recommended.
Darren
Regal Pet Supplies
5 stars review
Great company
Great company to deal with. I placed my order in early January and was surprised at how quickly I received my dehydrator. Great follow-up after purchase
Ben
Bundy's Lands End Jerky
5 stars review
The 16 Tray Unit checks all the boxes
I have been searching the internet for a while, trying to find a larger, cost effective dehydrator for our small batch beef jerky business. Most of the other units in the 10 to 20 tray range don't hit a high temperature of 160 F and so a separate kill step with an oven is "required" for making safe beef jerky according to USDA. The 16 -CUD exceeds 190 F and checks all the boxes for that. The 190F also helps with the Come Up Time on the jerky, because 16 trays of meat fresh out of the refrigerator drops the temperature considerably.... a lesser brand would take much longer to get meat to a safe range for dehydrating. Fahrenheit and Celsius is a big plus for versatility. The good thing about the rack design is that food can be brought right to the edge of the tray, because the tray sits on a bracket. Some of the other brands that I have used, slide into a slot and you have to account for the groove or the food will be pushed off. The downside of the rack with trays sitting on top, is that the trays will not hold if you pull it half way out to check your food. The trays could be of a thicker gauge and more gaps in the screen. It would make the screens more durable and easy to clean. The double walled unit is great and it doesn't get too hot. It is relatively quiet compared to other units. The outer case is stainless steel and isn't magnetic. One of my other brands says it is stainless steel, but must use a cheaper mix of metal, because a magnet will attach. Shipping was great. Came within a week in a wood crate. Customer service is great and I will recommend the business and dehydrators to anyone in the market for one.
Anthony
Jilly's Jerky
5 stars review
Just awesome
Just awesome. Timely, effective, and efficient. In an industry where mediocrity runs rampant. Thank you for striving to be great. From a grateful, and appreciative Customer.
Darnell
Hungry Wolf Foods Group LLC
5 stars review
Representatives were knowledgeable
The representatives were knowledgeable, responded quickly, followed up and the unit was shipped quickly. We have only used it once so far, but it worked really well.
Jace
Melaleuca Inc
5 stars review
So glad I chose your company!
Your company did an excellent job of keeping me informed of the status of my order at all levels. I appreciate your thoroughness! Representatives were always extremely helpful and courteous when I had questions. My dehydrator has arrived and I look forward to using it! So glad I chose your company!
Nancy
Dog Treats
5 stars review
happy with their service and product
So far I am happy with their service and product
Pawesome Dog Treat Inc.
Chew Love Dog Treats
5 stars review
Highly recommend
The gentleman that spoke to me was so respectful and patience, I had so many questions made it so easy for me make up my mind on the dehydrator that I brought, would Highly recommend the company.
Kim
Pup Pastry bakery