The country/region legal addendum forms part of this warranty. Please refer to the applicable section for the country or region where the product was purchased.
AUSTRALIA LEGAL ADDENDUM:
This Australia Legal Addendum applies to products purchased in Australia.
This Limited Warranty is provided in addition to any rights and remedies you, the customer, may have under the Australian Consumer Law or any other applicable law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits provided to you under this Limited Warranty are in addition to, and do not limit, exclude or replace, any other rights and remedies you may have under the Australian Consumer Law or any other applicable law in relation to the goods or services to which this warranty relates.
For products purchased in Australia, the warranty provider and claim details are:
Warranty provider: PREMIUM DEHYDRATORS PTY LTD trading as Benchfoods
Business address: 8/17 Indy Court, Carrara, QLD, 4210, Australia
Phone: +61 7 3184 4335
Email: info@benchfoods.com
Postal address for claims: 8/17 Indy Court, Carrara, QLD, 4210, Australia
To make a claim under this Limited Warranty in Australia, the customer must contact Benchfoods within the Warranty Period using one of the claim methods above. Benchfoods’ preferred claim method is email.
The customer should provide the claim information listed in Section 5 of this Limited Warranty. Costs of making a warranty claim, including any approved technician contribution limits, reimbursement process and prior approval requirements, are handled in accordance with Sections 2 and 6 of this Limited Warranty.
NEW ZEALAND LEGAL ADDENDUM:This New Zealand Legal Addendum applies to products purchased in New Zealand.
This Limited Warranty is provided in addition to any rights and remedies you, the customer, may have under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable law.
If you are a consumer under New Zealand law, the goods may come with statutory guarantees, including guarantees that the goods are of acceptable quality, fit for any disclosed purpose, match their description, and comply with any sample or demonstration model where applicable.
Where those statutory guarantees are not met, you may be entitled to remedies under New Zealand law, including repair, replacement, refund, compensation or other remedies available under applicable law. The benefits provided to you under this Limited Warranty are in addition to, and do not limit, exclude or replace, any rights or remedies you may have under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable law.
For products purchased in New Zealand, the warranty provider and claim details are:
Warranty provider: PREMIUM DEHYDRATORS PTY LTD trading as Benchfoods
Business address: Suite 13044, 17B Farnham Street, Parnell, Auckland
Phone: +64 9 870 3320
Email: info@benchfoods.com
Postal address for claims: Suite 13044, 17B Farnham Street, Parnell, Auckland
To make a claim under this Limited Warranty in New Zealand, the customer must contact Benchfoods or the applicable New Zealand warranty provider within the Warranty Period using one of the claim methods above. Benchfoods’ preferred claim method is email.
The customer should provide the claim information listed in Section 5 of this Limited Warranty. Costs of making a warranty claim, including any approved technician contribution limits, reimbursement process and prior approval requirements, are handled in accordance with Sections 2 and 6 of this Limited Warranty, except where New Zealand law requires otherwise.
UNITED STATES OF AMERICA LEGAL ADDENDUM:This United States Legal Addendum applies to products purchased in the United States.
This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state.
This Limited Warranty is a written limited warranty provided by Benchfoods for the product. It is not intended to be, and should not be interpreted as, a “full warranty” under United States warranty law.
To the extent permitted by applicable law, this Limited Warranty sets out the express written warranty provided by Benchfoods for the product. Any implied warranties that cannot be excluded, restricted or limited under applicable law are not excluded, restricted or limited by this Limited Warranty.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so certain limitations or exclusions in this Limited Warranty may not apply to you.
Nothing in this Limited Warranty limits, excludes or replaces any rights or remedies that cannot lawfully be limited, excluded or replaced under applicable federal, state or local law.
For products purchased in the United States, the warranty provider and claim details are:
Warranty provider: PREMIUM DEHYDRATORS PTY LTD trading as Benchfoods
Business address: 4514 Maxey Rd, Suite A - D, Alvarado, TX 76009
Phone: +1 (972) 737-1282
Email: info@benchfoods.com
Postal address for claims: PO Box 1164, Midlothian, TX, 76065
To make a claim under this Limited Warranty in the United States, the customer must contact Benchfoods or the applicable United States warranty provider within the Warranty Period using one of the claim methods above. Benchfoods’ preferred claim method is email.
The customer should provide the claim information listed in Section 5 of this Limited Warranty. Costs of making a warranty claim, including any approved technician contribution limits, reimbursement process and prior approval requirements, are handled in accordance with Sections 2 and 6 of this Limited Warranty, except where United States federal, state or local law requires otherwise.
CANADA LEGAL ADDENDUM:This Canada Legal Addendum applies to products purchased in Canada.
This Limited Warranty gives you specific contractual warranty benefits from Benchfoods. You may also have additional rights and remedies under applicable Canadian federal, provincial or territorial consumer protection laws.
Consumer protection laws in Canada vary by province and territory. Depending on where you purchased the product and whether you are a consumer under applicable law, you may have statutory, legal or implied rights relating to the quality, fitness, durability, description, performance, repairability or availability of replacement parts and repair services for goods.
Nothing in this Limited Warranty limits, excludes, restricts or replaces any rights or remedies that cannot lawfully be limited, excluded, restricted or replaced under applicable Canadian federal, provincial or territorial law.
Benchfoods will not make any warranty or guarantee representation unless there is a reasonable basis for that representation and a reasonable prospect that it will be carried out.
Quebec Notice
For products purchased in Quebec, this Limited Warranty is provided in addition to any rights and remedies you may have under the Quebec Consumer Protection Act, the Civil Code of Quebec, the Charter of the French Language, or any other applicable Quebec law.
In Quebec, goods may be covered by legal warranties that apply automatically by law. These legal warranties may include protections relating to quality, durability, safety, hidden defects, fitness for ordinary use, and conformity with representations made about the goods.
Where applicable, Quebec law may also require merchants or manufacturers to make available replacement parts, repair services and information necessary to maintain or repair goods for the period required by law.
The benefits provided under this Limited Warranty are in addition to, and do not limit, exclude, restrict or replace, any legal warranty, statutory right or remedy available to you under Quebec law.
If there is any inconsistency between this Limited Warranty and any non-excludable right or remedy under Quebec law, the non-excludable right or remedy under Quebec law will prevail.
Canada Warranty Provider and Claim Details
For products purchased in Canada, the warranty provider and claim details are:
Warranty provider: PREMIUM DEHYDRATORS PTY LTD trading as Benchfoods
Business address: 2025 Willingdon Ave, Suite 900, Burnaby, BC V5C 0J3, Canada
Phone: +1 (604) 800-7466
Email: info@benchfoods.com
Postal address for claims: 2025 Willingdon Ave, Suite 900, Burnaby, BC V5C 0J3, Canada
To make a claim under this Limited Warranty in Canada, the customer must contact Benchfoods within the Warranty Period using one of the claim methods above. Benchfoods’ preferred claim method is email.
The customer should provide the claim information listed in Section 5 of this Limited Warranty.
Costs of making a warranty claim, including any approved technician contribution limits, reimbursement process and prior approval requirements, are handled in accordance with Sections 2 and 6 of this Limited Warranty, except where Canadian federal, provincial or territorial law requires otherwise.
UNITED KINGDOM LEGAL ADDENDUM:This United Kingdom Legal Addendum applies to products purchased in the United Kingdom.
This Limited Warranty gives you specific contractual warranty benefits from Benchfoods. You may also have additional rights and remedies under the Consumer Rights Act 2015 or any other applicable United Kingdom law.
If you are a consumer under United Kingdom law, goods must meet certain statutory requirements, including that they are of satisfactory quality, fit for purpose and as described.
Where those statutory requirements are not met, you may be entitled to remedies under United Kingdom law, including repair, replacement, price reduction, refund or other remedies available under applicable law.
The benefits provided under this Limited Warranty are in addition to, and do not limit, exclude, restrict or replace, any statutory rights or remedies you may have under the Consumer Rights Act 2015 or any other applicable United Kingdom law.
Nothing in this Limited Warranty limits, excludes, restricts or replaces any rights or remedies that cannot lawfully be limited, excluded, restricted or replaced under United Kingdom law.
For products purchased in the United Kingdom, the warranty provider and claim details are:
Warranty provider: PREMIUM DEHYDRATORS PTY LTD trading as Benchfoods
Business address: 27 Old Gloucester Street, London WC1N 3AX
Phone: +44 20 3879 4355
Email: info@benchfoods.com
Postal address for claims: 27 Old Gloucester Street, London WC1N 3AX
To make a claim under this Limited Warranty in the United Kingdom, the customer must contact Benchfoods within the Warranty Period using one of the claim methods above. Benchfoods’ preferred claim method is email.
The customer should provide the claim information listed in Section 5 of this Limited Warranty.
Costs of making a warranty claim, including any approved technician contribution limits, reimbursement process and prior approval requirements, are handled in accordance with Sections 2 and 6 of this Limited Warranty, except where United Kingdom law requires otherwise.
EUROPEAN UNION LEGAL ADDENDUM:
This European Union Legal Addendum applies to products purchased in a Member State of the European Union.
This Limited Warranty gives you specific contractual warranty benefits from Benchfoods. You may also have additional rights and remedies under applicable European Union law and the consumer protection laws of the Member State where you purchased the product.
If you are a consumer under applicable European Union or Member State law, the seller may be liable to you under the legal guarantee of conformity where the goods do not conform with the sales contract. This legal guarantee applies independently from this Limited Warranty.
Where Benchfoods is the seller of the product to a consumer in the European Union, Benchfoods is responsible for any legal guarantee obligations that apply to the seller under applicable European Union law and the national law of the Member State where the product was purchased.
Under European Union law, consumers are generally entitled to a minimum two-year legal guarantee of conformity for goods. Some Member States may provide longer periods or additional rights under national law.
During the applicable legal guarantee period, if the product does not conform with the sales contract and the customer is entitled to a remedy under applicable European Union or Member State law, Benchfoods will provide the remedy required by law. This may include repair, replacement, price reduction, refund or another remedy required by applicable law.
Where repair or replacement is required under the legal guarantee of conformity, Benchfoods will provide that remedy free of charge, within a reasonable time and without significant inconvenience to the customer, as required by applicable law.
After the applicable legal guarantee period, or where a claim is made only under Benchfoods’ voluntary Limited Warranty and not under a non-excludable legal guarantee or statutory remedy, Benchfoods’ technician contribution limits, approval process and warranty conditions apply as set out in this Limited Warranty.
The benefits provided under this Limited Warranty are in addition to, and do not limit, exclude, restrict or replace, any legal guarantee, statutory right or remedy available to you under applicable European Union or Member State law.
Any technician contribution limit, repair cost cap, prior approval requirement, reimbursement limit or similar cost limitation in this Limited Warranty applies only to the extent permitted by applicable law.
It does not limit, exclude, restrict or replace any legal guarantee right or statutory remedy that the customer has against Benchfoods as the seller.
Nothing in this Limited Warranty limits, excludes, restricts or replaces any rights or remedies that cannot lawfully be limited, excluded, restricted or replaced under applicable European Union or Member State law.
If any terms advertised or communicated by Benchfoods in relation to this Limited Warranty are more favourable to you than the terms set out in this warranty certificate, the more favourable terms will apply where required by applicable law.
For products purchased in the European Union, the warranty provider and claim details are:
Warranty provider: PREMIUM DEHYDRATORS PTY LTD trading as Benchfoods
Business address: 27 Old Gloucester Street, London WC1N 3AX
Phone: +44 20 3879 4355
Email: info@benchfoods.com
Postal address for claims: 27 Old Gloucester Street, London WC1N 3AX
To make a claim under this Limited Warranty in the European Union, the customer must contact Benchfoods within the Warranty Period using one of the claim methods above. Benchfoods’ preferred claim method is email.
The customer should provide the claim information listed in Section 5 of this Limited Warranty.
Costs of making a warranty claim, including any approved technician contribution limits, reimbursement process and prior approval requirements, are handled in accordance with Sections 2 and 6 of this Limited Warranty, except where European Union or Member State law requires otherwise.
To access the full warranty certificates and translations, please use the link or QR code and download the warranty certificate for your language:
bit.ly/BFWC-EU
